Question 1

How quickly can you fix my damaged panels?

Accepted Answer

In most cases, we can repair or replace damaged panels within 24-48 hours. For emergency situations, we offer same-hour arrival service. Our trucks are fully stocked with common panel sizes and styles, allowing us to complete many repairs on the first visit. For custom or specialty panels, we'll order the exact match and schedule the installation at your earliest convenience, typically within 3-5 business days.

Question 2

What causes damaged panels in garage doors?

Accepted Answer

Garage door panels can become damaged for several reasons. The most common cause is accidental impact from vehicles backing into the door. Weather-related damage from severe storms, hail, or falling debris is also frequent. Over time, panels can deteriorate due to age, moisture exposure, and UV damage. Wood doors may experience warping or rot, while steel doors can develop rust or dents. Regular maintenance and prompt repairs can prevent minor damage from becoming major issues.

Question 3

Do you offer financing for new wood door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment in your home. We offer flexible financing options to make your dream door affordable. We partner with several financing companies to provide low monthly payments, competitive interest rates, and quick approval processes. During your free consultation, we'll discuss all available financing options and help you find a plan that fits your budget. Many customers qualify for 0% APR promotional financing on qualifying purchases.

Question 4

How long does a garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 3-5 hours, depending on the complexity of the project. This includes removal of the old door, installation of the new door, springs, and opener, and a complete safety check. More complex installations with custom doors or additional automation features may take a full day. We always schedule installations with a buffer to ensure quality work without rushing.

Question 5

What is the warranty on your work?

Accepted Answer

Perry Garage Doors offers a comprehensive 10-year warranty on all our work, including labor and parts we install. Additionally, manufacturer warranties apply to the doors and openers themselves, which typically range from 3-15 years depending on the product. We handle all warranty claims directly, so you never have to deal with manufacturers yourself. Our warranty is transferable if you sell your home, adding value to your property.

Question 6

Do you offer emergency service on weekends and holidays?

Accepted Answer

Yes! We provide 24/7 emergency garage door service, including weekends and holidays. We understand that garage door problems don't follow a convenient schedule, especially when your car is trapped inside or your home's security is compromised. Our emergency technicians can typically arrive within one hour of your call. There are no extra charges for after-hours emergency service—the price we quote is the price you pay.

Question 7

How often should I have my garage door serviced?

Accepted Answer

We recommend annual professional maintenance for most residential garage doors. However, if your door gets heavy use (4+ cycles per day) or if you live in an area with harsh weather conditions, twice-yearly maintenance is advisable. Regular maintenance includes lubrication of all moving parts, inspection of springs and cables, balance testing, safety feature verification, and hardware tightening. Proper maintenance can extend your garage door's lifespan by 5-10 years.

Question 8

What brands of garage doors do you install?

Accepted Answer

Perry Garage Doors is factory-trained and brand-authorized to install all major garage door brands, including Clopay, Amarr, Wayne Dalton, CHI, and Raynor. We also work with premium opener brands like LiftMaster, Chamberlain, and Genie. We'll help you choose the right brand and model based on your budget, aesthetic preferences, and functional requirements. As an independent installer, we're not locked into any single brand, so we always recommend what's genuinely best for your situation.

Question 9

Can you match my existing garage door style?

Accepted Answer

In most cases, yes. If you need to replace a single panel or want a new door that matches your home's existing style, we have access to virtually every panel design, color, and material currently available. For discontinued styles, we can often source compatible panels or recommend close alternatives. We'll bring samples and photos to your consultation so you can see exactly what you're getting before making a decision.

Frequently Asked Questions

Still Have Questions?

Quick Facts

Helpful Resources

Ready to Get Started?